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FAQ

  • What is the return time?
    Our turnaround time is 2-7 days. If you need your shoes back for a certain date, please bare this in mind. If we deem an order to potentially take longer than 7 days, we will write to you via email or text.
  • Where are you based?
    We are based in Barbers Republic in Aughton. The address is: 28 Moss Delph Lane, Aughton, Lancashire, England L39 5DZ.
  • How do you receive customer’s shoes?
    Either by you dropping them off at the shop, or you can post them to us. Both these options are available when booking in your shoes online.
  • Do you just clean designer shoes?
    No. We deal with ALL types / brands of shoes, whatever their condition.
  • Can you make my AirMax95 mesh white again?
    YES. Our technique leaves them looking as white as the day you bought them!
  • Can you clean suede?
    Yes, of course. Check out the examples on 'Our Work' page on our homepage.
  • Do I need to bring my shoes in their box?
    You don’t have to. But if you wish to, you are more than welcome to. All shoes are returned in FreshWebs4U bags.
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